McKinney Heights is located in the City of Austin, within Travis County.  A lot of issues within the neighborhood are taken care of by the HOA but there are some things that fall under the City's responsibility.  Things like street lights, roads, retaining ponds, and public safety are all taken care of by the City of Austin.  Listed below are some helpful numbers that should get you started with any issue you may have outside of the HOA.   

 

City Government & Services Information

City of Austin Website: http://austintexas.gov
General Information: 3-1-1
Austin City Hall
301 W. Second St. 
Austin, TX 78701

Travis County Information

Travis County Website: http://www.co.travis.tx.us/ 
General Information: (512) 854-9020
Tax Office: 4011 McKinney Falls Parkway

 

Public Safety Services

Fire, Police, or EMS EMERGENCY: 9-1-1

Austin Police Department (non-emergency): 3-1-1 or  (512) 974-5750.
Website: http://austintexas.gov/department/police
Region 4 District Representative: Officer Leticia Campa
512-974-5490

Austin Fire Department (non-emergency): 3-1-1 or 512-974-0130.
Website: http://austintexas.gov/department/fire

Austin-Travis County EMS: 512-972-7200
Website: http://austintexas.gov/department/ems 

City of Austin Code Compliance: 3-1-1
Website: http://austintexas.gov/department/code-compliance